Privacy Policy, Accreditation, Code of Conduct & Disclaimer

Last Revised: 15 January, 2024

At A Healing Intention, we are committed to protecting the privacy of our clients' information. This Privacy Policy outlines our practices and procedures concerning the handling of personal information we collect during face-to-face consultations, through our website www.ahealingintentionbyarjuna.com, and via our social media channels.

Information We Collect

Face-to-Face Practice: We collect personal and health information directly from our clients during consultations. This may include contact information, sensitive information such as health history, dietary habits, and medical conditions.

At no time should you submit sensitive personal information to the website. This includes your information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Website: We may collect personal information when clients schedule appointments, make inquiries, or subscribe to our newsletter through our website. This can include names, email addresses, phone numbers, and any other information provided through our contact forms. The website does not knowingly collect any personally identifiable information from children under the age of 16.

Social Media: Interaction with our social media profiles may result in the collection of information you choose to disclose to us, such as comments, messages, and ‘likes’.

Use of Information

The information collected is primarily used to provide naturopathic services and advice, process appointments, respond to inquiries, and improve our services. With your consent, we may also use your contact information to keep you informed about our services and special offers.

Disclosure of Information

We do not sell, rent, or trade personal information to third parties. We may disclose your information to third-party service providers who perform services on our behalf (e.g., appointment booking software, online dispensary). Such disclosures are made under contract and with the assurance that these service providers maintain the confidentiality and security of your information.

Your information may also be disclosed if required by law, or in the good-faith belief that such action is necessary to comply with legal processes or to protect the rights, property, or safety of our practice, clients, or the public.

Security of Personal Information

We take the responsibility of protecting your personal information seriously. We implement physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorised access, modification, or disclosure.

Access to Your Personal Information

You may request access to the personal information we hold about you and request corrections if necessary. Please contact us using the details provided below.

Consent

By using our face-to-face services, website, and interacting with our social media profiles, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

At no time should you submit sensitive personal information through the website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

The website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the website has personally identifiable information of a child under the age of 16 in its database, please contact me immediately at ahealingintention@mail.com and I will use our best efforts to promptly remove such information from our records.

Accredited Australian Traditional Medicine Society Practitioner

I'm a part of the Australian Traditional Medicine Society (ATMS) professional body and adhere to their Code of Conduct which advises Members of conduct towards clients, colleagues, the natural medicine profession and the broader community that is acceptable to the Australian Traditional-Medicine Society Limited, as well as what constitutes unacceptable behaviour.

Code for Unregistered Health Practictioner

All Naturopaths fall under the category of "Unregistered Health Practitioners" as defined by each state and are required to adhere to their state's Code for Unregistered Health Practictioner - NSW. This sets out the code of conduct for unregistered and registered health practitioners who are providing a health service unrelated to their registration.

Both the Code of conduct non-registered health practitioners and Notice for non-registered health practitioners approved by the Secretary, giving information about the way in which clients can make complaints to the HCCC are available to read in A Healing Intention by Arjuna's clinical practice.

DISCLAIMER:

Please read this important notice Disclaimer carefully before using any of the services provided by A Healing Intention by Arjuna including but not limited to face-to-face consultations, social media interactions and pages, and our website.

The content provided by A Healing Intention by Arjuna, including all written information, graphics, images, and any other material, is for informational purposes only and is not intended as medical advice, diagnosis, or treatment. The information provided should not be considered a substitute for professional medical expertise or treatment.

While A Healing Intention by Arjuna endeavours to provide the most accurate and helpful information, this website and social media profiles cannot take into account individual circumstances and is not intended to be a substitute for medical advice from a qualified medical health professional. A Healing Intention by Arjuna is not a licensed medical doctor, and the services provided do not include the practice of medicine.

Face-to-Face Practice

The recommendations offered during face-to-face consultations are based on naturopathic principles and the professional experience of A Healing Intention by Arjuna. They are tailored to the individual based on the information provided but do not replace the advice of your doctor or other healthcare professionals. Always seek the advice of your physician with any questions you may have regarding a medical condition before beginning any new health care regime, and never disregard professional medical advice or delay in seeking it because of something you have read on this site or received during our services.

Social Media and Website

Information shared through our social media channels and website is to encourage informed decision-making about your own health. It is not specific to your individual circumstances and may not be relevant to your health condition. Communication via social media does not constitute a therapeutic practitioner/patient relationship. Interaction on social media is not intended for crisis or emergency health issues.

All social media conversations should be considered public, and users should avoid sharing personal health information. Comments made on social media platforms can be shared and are not protected by Australian privacy laws. Users are encouraged to use discretion when engaging via social media platforms.

Limitation of Liability

To the fullest extent permitted by law, A Healing Intention by Arjuna will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising from the use of or reliance on the content provided in face-to-face practice, on social media, or on our website.

By using the services provided by A Healing Intention by Arjuna, you acknowledge that you do so at your own risk and that you will not hold A Healing Intention by Arjuna liable for any negative outcomes stemming from the use of such information.

This disclaimer does not affect your statutory rights.

Changes to Privacy Statement & Disclaimer

We reserve the right to make amendments to this Privacy Statement and Disclaimer at any time. If we update this policy, we will post the revised version on our website.

If you have any questions about our Privacy Policy or Disclaimer, please feel free to contact ahealingintention@mail.com.